AI support chat.
Built on your
knowledge base.

Add a chat widget to your site that actually knows your product. It answers questions from your docs and hands off to your team in Slack when it needs a human.

Add it to your site See pricing

Included in all plans from $19/mo · No credit card required

Support
AI active
Hi there! Ask me anything about MailBridge. 👋

Try it — type a question

Works with your team's tools

Linear ClickUp
~90%
of questions answered by AI
without human intervention
<1s
median first response time
vs. hours for email tickets
$0/ticket
flat-rate pricing — no per-seat
or per-conversation surprises

How it works

How every conversation
plays out.

Your agent answers what it knows. The rest goes to your team in Slack, with full context.

01
Knowledge base powers the answers
Connect your docs and your agent learns your product. It only answers what's actually in your knowledge base — traceable to a source every time.
02
Customer asks — your agent answers instantly
Questions get answered in real time, right on your site. Product info, pricing, troubleshooting — if it's in the KB, it gets answered.
03
Agent can't help — Slack gets the handoff
When confidence drops, your agent offers to connect them with your team. Their details and full transcript land in Slack with Reply and Resolve buttons.

Knowledge Base · MailBridge Docs

Getting started guide
1,240 words · 2 days ago
Active
Pricing & billing FAQ
680 words · 5 days ago
Active
Slack integration setup
920 words · 1 week ago
Active
3 articles indexed · widget answers from these

What's included

Instant answers. Smart handoffs.

Everything ships inside MailBridge. No add-ons, no marketplace, no per-seat surprises.

Can I use my own custom domain?
Yes — go to Settings → Domains, add your domain, and verify with a TXT record. Usually takes 2 minutes.
From Custom Domains.md

Answers from your docs. Not from thin air.

Connect your knowledge base and your agent uses it to answer questions. Every response is traceable to a source.

MailBridge just now
💬 Chat Handoff · [email protected]
Wants to upgrade but has questions about team plan limits first.

Your team. Already in Slack.

Full context lands in your channel — contact details, summary, transcript, and action buttons. No new tool to check.

Mon 09:00 – 17:00
Tue 09:00 – 17:00
Wed 09:00 – 17:00
Sat Closed
Sun Closed

Your schedule. Your rules.

Outside working hours, handoffs show your offline message instead of dropping visitors into silence.

Support
AI active
Hi there! Ask me anything 👋

Looks like yours.

Brand colour, widget name, tone, starter questions. It's your widget — not ours.

<script
src="widget.js"
data-org="your-id"
async
></script>
Any website React Next.js

Live in minutes.

One script tag on any site — paste it into your HTML and you're live. No framework required.

Why MailBridge

Not another generic live chat.

Most chat tools give you a generic bot that makes things up or an expensive live-agent inbox. MailBridge does something different.

Feature MailBridge Chatbase Intercom Tidio
Powered by your KB ~
Slack handoff (native)
Discord handoff
Flat-rate pricing
No per-seat charges
Operating hours
One-script install

Based on publicly available information. Last reviewed May 2026.

Get started

Add intelligent chat
to your site today.

Powered by your knowledge base. Backed by your team on Slack. Included in every plan from $19/mo.

Add the widget to your site View pricing