Pricing
No permanent free tier — just an honest 10-day trial with full Professional access. No credit card required. Pay for what your team actually uses.
Starter
For small teams getting started.
What's included
Growth
For teams scaling across multiple inboxes.
What's included
Professional
For growing teams with real volume.
What's included
All plans start with a 10-day free trial at Professional level. No credit card needed. Start your trial →
Need higher volume, SSO, a custom LLM, or a dedicated SLA? Talk to us →
Everything side-by-side so you can pick the right fit.
| Feature | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Monthly email volume | 1,000 | 1,500 | 4,000 | Custom |
| Inbox integrations | 1 | 3 | Unlimited | Unlimited |
| Chat workspaces | 1 | 3 | Unlimited | Unlimited |
| Slack integration | ||||
| Discord integration | ||||
| AI triage & classification | ||||
| AI-drafted reply suggestions | ||||
| Sentiment & priority scoring | ||||
| Reply to customers from dashboard | ||||
| Custom sending domain | ||||
| Linear & ClickUp dispatch | ||||
| Routing rules | Basic | Enhanced | Advanced | Advanced |
| Webhooks & REST API | ||||
| API keys | ||||
| SSO / SAML | ||||
| Audit logs | ||||
| Custom LLM provider | ||||
| SLA & uptime guarantee | ||||
| Dedicated onboarding | ||||
| Support | Priority email | Priority email | Dedicated |
Still have questions? Drop us a line.
Is there a free plan?
No permanent free tier. Every new account gets a 10-day free trial with full Professional access — no credit card required. After the trial you choose a paid plan or your account pauses.
What counts as an email?
Each inbound email processed by MailBridge counts as one message toward your monthly limit. Emails that bounce or are flagged as spam before reaching our pipeline don't count.
What happens if I hit my monthly limit?
We'll warn you at 80% so you have time to act. Once you reach 100%, new inbound emails are held with a 'limit exceeded' status and are not dispatched to Slack or Discord. Upgrading your plan immediately restores processing.
Can I change plans mid-month?
Yes. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle.
Do you support annual billing?
Annual billing with a discount is on our roadmap. Reach out and we'll work something out for early customers.
What counts as a chat widget AI response?
Each time the AI replies to a visitor message in the chat widget counts as one AI response. Human handoffs and visitor messages don't count — only AI-generated replies do. Limits reset at the start of each billing month.
What happens when the widget hits its AI response limit?
The widget doesn't go dark. AI replies are paused and every new conversation is routed directly to your team via Slack. Visitors still get helped — just by a human instead of AI. Upgrading your plan re-enables AI responses immediately.
What payment methods do you accept?
All major credit and debit cards via Lemon Squeezy checkout.
Can I use multiple Slack workspaces on Starter?
Starter includes one Slack or Discord workspace. Professional and above support multiple workspaces simultaneously.
Is my data secure?
Yes. Integration credentials are encrypted at rest with AES-256-GCM. Email content is processed in memory and never stored in plaintext longer than necessary for triage.
Join teams who've already turned their inbox chaos into a clean, fast, collaborative workflow.
10-day trial · Full Professional features · No credit card